ASI 30458 - SAGE 66931

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Ordering guidelines

  • Please fax or email all orders - Not accepted verbally. In your order, please include the following information:
    • Purchase Order number in the subject line.
    • Company name, contact person, e-mail address and phone number.
    • Access Line’s item number, quantity, item description and imprint color.
    • Billing and shipping addresses.
    • In hands date. Rush service must be noted on your purchase order and in your e-mail subject line.
      Note: Purchase order and artwork can be sent to the same e-mail address.
  • Order quantity must be catalog minimum. Less than minimum quantity is 1/2 of first column quantity.
  • Changes CANNOT be made on the day the order is scheduled to ship


Artwork requirements:

The quality of your imprint depends upon the quality of artwork supplied to us!

  • Artwork must be in vector file (vector graphics files store the lines, shapes and colors that make up an image as a mathematical formula).
  • Why should I have my artwork in a vector format?
    • We can separate it from the background and pull apart elements.
    • We can edit colors.
    • It can scale to fit a billboard and won’t lose quality.
    • It can be created in outlines so the font never loads differently.
  • All fonts must be converted to outlines/paths.
  • Artwork must be submitted at actual size of finished products.

We require different file types depending on the decoration method:

  • Silkscreen, pad print and laser engraved:
    • We can separate it from the background and pull apart elements.
    • 100% black and white art, no halftones or grays.
    • Vector based artwork, all fonts converted to outlines, no embedded bitmaps (gif, jpg, png, tif).
    • Acceptable file formats: pdf, eps, .ai, .cdr.
    • Unacceptable file formats: .gif, .jpg, .png, .tif, .doc, .xls, .ppt
    • Art touch-ups and rebuilds, minimum $20.00 /v.
    • Minimum font size is 6 pt and line weight is .5 pt.
    • Purchase order number in email subject line.
  • Full color epoxy dome and heat transfer:
    • Please submit artwork in Adobe Illustrator vector format. Convert all text to outlines. If a placed/imported Adobe Photoshop type image is necessary, that original file should be included. The Photoshop file (TIFF or JPG) should be . at least 300 dpi or higher and the art to size. To avoid color variations, include PMS color matches on the PO.

Acknowledgement:

After receiving your order, Access Line will send you a Sales Order Confirmation. Please read carefully and contact customer service immediately if corrections and/or changes are necessary. All changes must be confirmed in writing. The estimated ship date may change depending on art, proof and pre-payment/credit approval. 

Shipping:

FOB: FL, NJ, NY, CA

Drop shipment: $ 12.00 /v.  per additional destination.

Handling charge: No charge.

Split shipment dates: $25.00 /v. within 6 months.

Preferred Carriers: FedEx and UPS.

Shipping on third party accounts: Offered to Net 30 accounts only, $5.00 net per order. Otherwise shipping will be billed. 

Samples:

Please review our sample request guideline on the customer service tap of our website. 

E-mail and pre-production proofs:

  • Proofs are sent out within 12-24 hours during business days.
  • First paper proof is FREE. Additional paper proofs, available upon request at 6.00 /v. each.
  • Orders ship 5-7 business days after proof approval on catalog quantities.
  • Pre-production proof charge: $ 30.00 /v. (3-5 working day lead time).
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