ASI 30458 - SAGE 66931

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Ordering guidelines

Please fax or email all orders - Not accepted verbally. In your order, please include the following information:

  - Purchase Order number in the subject line.

  - Company name, contact person, e-mail address and phone number.

  - Access Line’s item number, quantity, item description and imprint color.

  - Billing and shipping addresses.

  - In hands date. Rush service must be noted on your purchase order and in your e-mail subject line.

        Note: Purchase order and artwork can be sent to the same e-mail address.

Order quantity must be catalog minimum. Less than minimum quantity is 1/2 of first column quantity.

Changes CANNOT be made on the day the order is scheduled to ship


Artwork requirements:

The quality of your imprint depends upon the quality of artwork supplied to us!

Artwork must be in vector file (vector graphics files store the lines, shapes and colors that make up an image as a           mathematical formula). 

Why should I have my artwork in a vector format?

  - We can separate it from the background and pull apart elements.

  - We can edit colors.

  - It can scale to fit a billboard and won’t lose quality.

  - It can be created in outlines so the font never loads differently.

All fonts must be converted to outlines/paths.

Artwork must be submitted at actual size of finished products.

We require different file types depending on the decoration method:

Silkscreen, pad print and laser engraved:

  - We can separate it from the background and pull apart elements.

  - 100% black and white art, no halftones or grays.

  - Vector based artwork, all fonts converted to outlines, no embedded bitmaps (gif, jpg, png, tif).

  - Acceptable file formats: pdf, eps, .ai, .cdr.

  - Unacceptable file formats: .gif, .jpg, .png, .tif, .doc, .xls, .ppt

  - Art touch-ups and rebuilds, minimum $20.00 /v.

  - Minimum font size is 6 pt and line weight is .5 pt.

  - Purchase order number in email subject line.

Full color epoxy dome and heat transfer:

  - Please submit artwork in Adobe Illustrator vector format. Convert all text to outlines. If a placed/imported Adobe              Photoshop type image is necessary, that original file should be included. The Photoshop file (TIFF or JPG) should be .     at  least 300 dpi or higher and the art to size. To avoid color variations, include PMS color matches on the PO.

Acknowledgement:

After receiving your order, Access Line will send you a Sales Order Confirmation. Please read carefully and contact customer service immediately if corrections and/or changes are necessary. All changes must be confirmed in writing. The estimated ship date may change depending on art, proof and pre-payment/credit approval. 

Shipping:

FOB: FL, NJ, NY, CA

Drop shipment: $ 12.00 /v.  per additional destination.

Handling charge: No charge.

Split shipment dates: $25.00 /v. within 6 months.

Preferred Carriers: FedEx and UPS.

Shipping on third party accounts: Offered to Net 30 accounts only, $4.00 net per order. Otherwise shipping will be billed. 

Samples:

Please review our sample request guideline on the customer service tap of our website. 

E-mail and pre-production proofs:

  • Proofs are sent out within 12-24 hours during business days.

  • First paper proof is FREE. Additional paper proofs, available upon request at 6.00 /v. each.

  • Orders ship 5-7 business days after proof approval on catalog quantities.

  • Pre-production proof charge: $ 30.00 /v. (3-5 working day lead time).

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